Table 5 Barriers to therapeutic communication of CNCDs patients at HTH
Variables | Frequency (250) | Percent (%) |
|---|---|---|
Difference in gender makes it difficult for me to express myself | ||
Disagree | 208 | 83.2 |
Agree | 42 | 18.8 |
Age difference between the health professional and I make it a challenge to communicate | ||
Disagree | 193 | 77.2 |
Agree | 57 | 22.8 |
Language makes communication a problem | ||
Disagree | 101 | 40.4 |
Agree | 149 | 59.6 |
Time allocated for consultation is not enough in other to express myself better | ||
Disagree | 192 | 76.8 |
Agree | 58 | 23.2 |
Lack confidence makes it difficult to express myself | ||
Disagree | 228 | 91.2 |
Agree | 22 | 8.8 |
I do not feel like sharing my health conditions to anyone | ||
Disagree | 230 | 92.0 |
Agree | 20 | 8.0 |
I sometimes do not understand what the health professionals say sometimes | ||
Disagree | 112 | 44.8 |
Agree | 138 | 55.2 |
Previously had a bad experience with a health professional and that makes it difficult for me to express myself | ||
Disagree | 167 | 66.8 |
Agree | 83 | 33.2 |
Because there are more patients to attend to, the health professional usually rushes conversations in other to attend to the next person | ||
Disagree | 158 | 63.2 |
Agree | 92 | 36.8 |
When there are other duties for the health professional to perform, communication is mostly snappy | ||
Disagree | 166 | 66.4 |
Agree | 84 | 33.6 |
The health professional usually hesitates to open up to me making it difficult to get a clear understanding | ||
Disagree | 217 | 86.8 |
Agree | 33 | 13.2 |
The stress and pain I go through make it difficult for me to communicate | ||
Disagree | 181 | 72.4 |
Agree | 69 | 27.6 |
During a conversation with the health professional, interruptions from other work colleagues and calls make communication ineffective | ||
Disagree | 162 | 64.8 |
Agree | 88 | 35.2 |
Noise and disturbances around the consultation area do not enable concentration during communication | ||
Disagree | 196 | 78.4 |
Agree | 54 | 21.6 |
The consultation room is comfortable and well-ventilated, ensuring a pleasant environment | ||
Disagree | 12 | 4.80 |
Agree | 238 | 95.2 |
Severity of my case draws a lot of concentration at me and that makes me uncomfortable | ||
Disagree | 228 | 91.2 |
Agree | 22 | 8.8 |
Healthcare costs constrain my ability to freely express myself | ||
Disagree | 64 | 25.6 |
Agree | 186 | 74.4 |