Using the World Health Organization health system building blocks through survey of healthcare professionals to determine the performance of public healthcare facilities

Table 1 The status of the WHO health system building blocks in public hospitals

WHO health system building blocks	Score (%)
Leadership/Governance
New organizational practices and policies	60
The best use of resources	65
Appropriate use of staff working hour	58
Satisfaction of patients and providers	61
Capacity to assemble and manage resources	61
Average	61
Healthcare financing
Efficient and effective health care financing system	63
Linkage of financial mobilization with evidence-based plan	58
Effective budget consumption	62
The required financial resources to insure sustainability	65
Reduced wastage and enhanced cost-effective interventions	61
Average	62
Health workforce
The required qualified staff	63
Job satisfied staff	51
Motivated staff	49
Conducive staff rest room	47
Conducive structure	62
Appropriate and timey feedback	56
Average	55
Medical technology
Enough drugs, medical supplies, medical apparatuses and equipment	56
Up-to-date technologies for patient diagnosis	58
New organizational practices and policies	56
Networking with external environment	60
Average	58
Information
Monitoring and evaluation system	64
Up-to-date and appropriate guidelines and protocols	57
Internet access	38
Easy and time-efficient reporting system	53
Average	53
Service delivery
Satisfied patients	63
On-time services	69
Improved treatment and respect to patients	66
No patient discrimination	80
Services to patients using mode of communication suitable to patients	69
Average	69

ISSN: 2049-3258