Number | Relationship | Normalized path coefficient | Standard deviation | C.R. value | P values |
---|---|---|---|---|---|
1 | Satisfaction←Perceived quality | 0.577 | 0.051 | 11.246 | *** |
2 | Satisfaction←Patient expectation | 0.711 | 0.071 | 10.051 | *** |
3 | Satisfaction←Hospital image | 1.014 | 0.084 | 12.099 | *** |
4 | Satisfaction←Reform policy | 0.140 | 0.040 | 3.521 | *** |
5 | Satisfaction←Socio-demographics | 0.252 | 0.383 | 0.658 | 0.511 |