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Table 3 SEM estimation results of patient satisfaction model

From: Does descending health resources reform impact patient low-level hospital selection behavior? Evidence from Zhejiang, China

Number

Relationship

Normalized path coefficient

Standard deviation

C.R. value

P values

1

Satisfaction←Perceived quality

0.577

0.051

11.246

***

2

Satisfaction←Patient expectation

0.711

0.071

10.051

***

3

Satisfaction←Hospital image

1.014

0.084

12.099

***

4

Satisfaction←Reform policy

0.140

0.040

3.521

***

5

Satisfaction←Socio-demographics

0.252

0.383

0.658

0.511

  1. Note: *** indicates significance level of α =1%