Skip to main content

Table 3 Respectful care practice among HWF at 16 MHFs in Ethiopia, 2021(N = 429)

From: Evaluation of compassionate and respectful care implementation status in model healthcare facilities: a cross-sectional study

Variables

Participants

Percentage

Do you greet the client respectfully

 Yes

333

77.6

 No

96

22.4

Do HWF introduce themselves to the clients

 Yes

223

52.0

 No

206

48.0

Properly address clients considering their social status and age

 Yes

308

71.8

 No

121

28.2

Actively listen to clients

 Yes

337

78.6

 No

92

21.4

Allocate adequate time for the client to talk

 Yes

324

75.5

 No

105

24.5

Respect patient’s view on treatment and care

 Yes

344

80.2

 No

85

19.8

Obtain consent before examination and procedures

 Yes

329

76.7

 No

100

23.3

Ensure confidentiality of patient information

 Yes

362

84.4

 No

67

15.6

Maintain privacy in providing clinical care

 Yes

351

81.8

 No

78

18.2

Do HWF in your health facility verbally abuse clients

 Yes

115

26.8

 No

314

73.2

Treat clients equally without discrimination

 Yes

322

75.1

 No

107

24.9

Responds promptly and professionally when clients ask for help

 Yes

357

83.2

 No

72

16.8

Give adequate information regarding patient treatment and care

 Yes

325

75.8

 No

104

24.2

In your health facility, clients physically abused (slapping, pinching, restraint…)

 Yes

128

29.8

 No

301

70.2

In your health facility abandon patients without care for a long time

 Yes

180

42.0

 No

249

58.0

Have good communication and collaboration within the team

 Yes

333

77.6

 No

96

22.4

Do the guards in your health facility receive patients and families with respect

 Yes

295

68.8

 No

134

31.2

Do the record officers treat patients and families with respect

 Yes

287

66.9

 No

142

33.1

Does your facility detain clients without their will

 Yes

167

38.9

 No

262

61.1

Does your facility ensure a safe and clean care environment for clients?

 Yes

240

55.9

 No

189

44.1