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Table 7 Testing of mediating effects

From: An integrative model of patients’ perceived value of healthcare service quality in North Cyprus

Hypothesis

Estimate

BC 95% CI

Mediating effects

Lower

Upper

H6

Direct effect (AF → PQ)

0.163

−0.052

0.357

Full mediation

Indirect effect (AF → AP → PQ)

0.213***

0.105

0.392

H7

Direct effect (AS → PQ)

0.202**

0.006

0.394

Partial mediation

Indirect effect (AS → AP → PQ)

0.145***

0.060

0.277

  1. Notes: n = 388. BC bias corrected, CI confidence interval. In total, 2000 bootstrap samples; **p < 0.05, ***p < 0.01