From: An integrative model of patients’ perceived value of healthcare service quality in North Cyprus
Hypothesis | Estimate | BC 95% CI | Mediating effects | ||
---|---|---|---|---|---|
Lower | Upper | ||||
H6 | Direct effect (AF → PQ) | 0.163 | −0.052 | 0.357 | Full mediation |
Indirect effect (AF → AP → PQ) | 0.213*** | 0.105 | 0.392 | ||
H7 | Direct effect (AS → PQ) | 0.202** | 0.006 | 0.394 | Partial mediation |
Indirect effect (AS → AP → PQ) | 0.145*** | 0.060 | 0.277 |