Table 2 Compassionate care practice among HWF at 16 MHFs in Ethiopia, 2021 (n = 429)
Variables | Number of study participants | Percentage |
|---|---|---|
Healthcare providers introduce themselves properly | ||
Yes | 221 | 51.5 |
No | 208 | 48.5 |
Do you call the client by their names | ||
Yes | 283 | 66.0 |
No | 146 | 34.0 |
Engage themselves with the client conversation | ||
Yes | 317 | 73.9 |
No | 112 | 26.1 |
Actively listed what the client is said | ||
Yes | 354 | 82.5 |
No | 75 | 17.5 |
Show love and tolerance to the clients | ||
Yes | 343 | 80.0 |
No | 86 | 20.0 |
Try to understand the clients' need | ||
Yes | 360 | 83.9 |
No | 69 | 16.1 |
Actively understand the clients’ emotions | ||
Yes | 328 | 76.5 |
No | 101 | 23.5 |
Use probing and supportive words | ||
Yes | 289 | 67.4 |
No | 140 | 32.6 |
Respond promptly and professionally when the client needs | ||
Yes | 346 | 80.7 |
No | 83 | 19.3 |
Involved in client treatment options and decision-making process | ||
Yes | 312 | 72.7 |
No | 117 | 27.3 |
Frequently communicate and collaborate with the healthcare team | ||
Yes | 361 | 84.1 |
No | 68 | 15.9 |
Have trained on CRC | ||
Yes | 234 | 54.5 |
No | 195 | 45.5 |
Did you practice CRC principles in your facility | ||
Yes | 223 | 52.0 |
No | 206 | 48.0 |
The leader promoting CRC implementation | ||
Yes | 258 | 60.1 |
No | 171 | 39.9 |